Royal Philips, Chief Experience Design officer & Head of Healthcare Transformation Services
Sean Carney leads the Philips Experience Design and Consulting organizations, ensuring the customer need informs our innovation strategy, our product design and development, and our broader consulting services. The concurrency of his two roles is empowered by having a shared ambition to transform healthcare through his 500+ in-house designers, architects and consultants and their collective design thinking approach. With over 90 years of design at the company, Philips Experience Design has an incredibly rich history of innovating to improve people’s lives. Today Philips Experience Design is making a bigger and bolder impact than ever before in reimagining and redesigning the future of healthcare globally. His team’s success in positively impacting the lives of users, clinicians and patients around the world, is widely recognized with 141 top design awards won by Philips last year.
This is not the first award-winning team Sean has led. Across more than 25 years, at global players including iittala, Assa Abloy, Hewlett-Packard and Electrolux, Sean has been able to hone and develop his innate curiosity for the craft of design while adding invaluable expertise in business and management.
Throughout his career, the customer and their unmet needs has always been the focal point for designing and developing solutions. This was true at Electrolux where Sean pioneered a user-centred approach to brand design that goes well-beyond performance and functionality. This is the essence of the question he asks of his team each and every day at Philips; does this improve the lives of consumers and medical professionals and deliver on the quadruple aim?